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Shipping Policy
Updated August 28, 2008
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Hibiscus ~ Shipping Policies
We will be using FedEx and DHL as our usual shipping method for our tropical Hibiscus. We are located in Southeast Texas, Rates are determined by distance from our greenhouses as well as weight.
Please email Robert if you have any concerns or special requests for delivery.
Here in Texas every order shipped will be accompanied with a phyto certificate issued by TDOA to insure your order will pass your states regulations and policies on live plants. Our inspector will be here every 2 weeks for the inspection and issue phyto certificates, so we will now be shipping every other week. We will be shipping internationally as well. International customers as well as any other customers in Arizona, Hawaii, Puerto Rico, Canada and any other states that require a international or special phyto will require a $60.00 phyto fee to be paid with the order. This does not include shipping. This payment is not kept by us, it is what we pay the Texas Department of Agriculture for the phyto certificate. This is a non-refundable fee. Please email Robert for questions and quotes on international orders.
We usually ship Hibiscus orders on Mondays and Tuesdays only. This way the plants arrive before the following Saturday regardless of the destination and shipping method. Our plants are packed very securely and survive the trip unbelievably well.
